Account & help
Frequently asked questions
Short answers to common questions about access, limits, Credits, and CLI.
Can I use wallet Credits without WenOX Go?
No. An active Go access period is required. Wallet Credits can continue API requests after an included Go limit is reached.
Does changing models reset my limits?
No. Models have different rates and reference allowances, but Go usage windows are shared across the account.
Are failed requests charged?
No. Failed requests consume neither included quota nor wallet Credits. Temporary wallet reservations are released.
Why can a wallet balance become negative after a refund?
If refunded Credits were already used, reversing the original value can leave a negative balance. Future Credits additions first close that balance.
How do I update WenOX CLI?
Update command
npm install -g @wenox/cli@latestWhat should I do if my API key leaks?
Regenerate it immediately from the API Key page, then update the CLI and any other client that used the old key.
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